Our COVID-19 Response at Alert Level 4

Under Alert Level 4, we will only be able to provide Telehealth services. 

Bodyworks Physiotherapy and Wellness is unable to open the clinic. Community based Physiotherapy is not classified as an essential service.


Telehealth is the use of information and video conferencing technologies, to deliver health services and/or transmit health information to a patient when the clinician is in a different location.”

This means using available technology when we are not seeing our patient/ client face to face. This can be undertaken via telephone, video conferencing platforms such as Zoom, Skype or Teams, or via electronic record practice management system (e.g. Gensolve).

Where possible, we will use both audio and video. However, where this is not possible, phone may be the only option. The platform we use for telehealth is approved by any third-party insurer.

When using Telehealth, we will inform you and we will record the appointment in our notes including your consent for the use of telehealth.